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Klarna FAQ

How to check out with Klarna

We’ve partnered with Klarna to give you a better shopping experience. Select Klarna at checkout to buy now, pay later, and split your purchase into 4 interest-free payments so you can spread the cost of your purchase over time. It is easy, safe to us

About Klarna

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superi

What is Klarna?

Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. Learn more.

How do I pay in 4 interest-free payments?

Select 4 interest-free payments to split your purchase into four equal payments, charged every two weeks beginning at the time your order is confirmed (usually the shipping date). No bills are sent - you can simply sit back, relax, and enjoy your pur

How do automatic payments work?

Payments are collected fortnightly from the debit or credit card you provide at the time of purchase. All scheduled payments are communicated to you by email and you can review your purchases by logging in at https://app.klarna.com/login.

Is there a fee to use 4 interest-free payments?

There are no upfront fees when you follow the payment schedule. If you fail to make a payment on time late fees may apply. For more information please review product terms.

Will Klarna do a credit check on me?

When you choose 4 interest-free payments, Klarna may order a credit report from a 3rd party. Please review product terms. for more information on this.

Who can join Klarna's rewards club?

Anyone above the age of 18 years old who has the Klarna app can join Klarna’s rewards club as a member, for free.

How do I earn vibes?

You earn vibes when you shop with Klarna. No matter the store. You earn 1 vibe for every $1 spent.

Where can I find out more about Klarna’s rewards program?

To find our more about the perks of joining Klarna's rewards club, visit https://www.klarna.com/au/rewards/.