Original conditionUpdated 10 months ago

If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached. 

Examples of items that are not in original condition include:
- Worn
- Washed
- Damaged (Pulled seams or tears)
- Scrunched into bags
- Tags pulled off or damaged
- Covered in pet hair
- Covered in makeup

For Hygiene and safety reasons, certain items cannot be returned, including
- All skincare products
- Caps, hats & beanies
- Camis & Slips